Who we are
Charlton Computer & IT Services ("Charlton IT") is a local tech support and web services company based in Holland, PA. You can reach us at keith@charltonit.com or through our website at charltonit.com.
What information we collect
When you contact us through our website, Facebook page, or other channels, we may collect your name, email address, phone number, and a description of the tech issue you're experiencing.
How we use your information
We use your information solely to respond to your inquiry and provide the service you requested. We do not use it for marketing without your consent.
Do we share your information?
No. We do not sell, trade, or share your personal information with third parties.
How long we keep it
We retain contact information only as long as needed to provide and follow up on your service. We don't maintain long-term databases of customer data.
Security
We take reasonable precautions to protect your information. As a small local business, we handle your data directly and do not store it in third-party CRMs or marketing platforms.
Your rights
You may request that we delete any information we hold about you at any time by contacting us directly.
Contact
Questions about this policy? Reach us at keith@charltonit.com.